INNESS

I attended a wedding here in November. The weather was beautiful so we enjoyed the upstate, New York isolation and tranquility. The cabins were impeccably designed and decorated. All the food I had this event was done by Innis and it was all absolutely delicious. From the breakfast and lunch at the restaurant, (the maple bacon is delicious) to the apple cider donuts and coffee that were served at each morning. It is a thoughtful and impeccable place to relax.

Blows any other upstate hotel out of the water! Restaurant is spectacular, service is second to none. Hotels and cabins are clean, tidy, and shuttle service to and from your cottage always available. Staff was on point. They are working on building and finishing its spa services, which were not yet available. Although, they could coordinate an in room spa service if you’d like. Plenty to do around the area such as hikes, brewery, restaurants. Always recommend all friends to stay here if looking upstate and especially for special occasions. Inness planned my proposal and it could not of gone more perfect. The golf course is great for a 9-hole course and the staff is extremely friendly, kind and caring. Include the golf if you stay here. Also dog friendly for the pups with plenty of grass area for them to run around!

This is the perfect getaway for some fresh air and adventure. This place is beautiful and clean, with a wonderful staff always ready to help, professional and make you feel like you’re part of the community. They also offer different outdoor activities and I’m looking forward to coming back and checking the new spa. However, while the restaurant is beautiful, the food is very limited and not very tasty.

The location met every expectation -- tranquil, remote, but with enough comfort and amenities as to not feel inconvenienced. Staff was immensely helpful upon arrival and at departure, transporting us and our luggage with pleasant conversation and stellar recommendations. Restaurant reservations were easy to secure and the food / service were excellent. The cabins genuinely felt very large, yet cozy. Simply loved walking around the property at sunrise and dusk. ( The photos are mine -- @Vincent.anthony.conti )

This was one of the worst experiences I have ever had. We went with my family for Thanksgiving and it was terrible. My in-laws heat went out the first night, the staff eventually fixed it but then woke them up again in the middle of the night to check if it was working. A door in their cabin wouldn’t shut & kept popping open to the outside. We were told we could order room service at 7:30 for a 8:30 delivery but they didn’t answer and when we went to the restaurant to ask they basically said, “we’re short staffed so you’re just going to deal with it.” Just so unbelievably rude. The thanksgiving meal was insanely disorganized, took 2.5 hrs to get through and was disgusting. It’s like the general manager quit months ago and everyone is just showing up to work with no direction or care. The staff obviously seemed in distress and when paired with the extreme attention to aesthetic details but nothing else it made for a super awkward, miserable experience. Don’t waste your time or money. Also smelled like sewer.